Yes, DAY 11. Just came back from vacation on the 6th to find that my house had been struck by lightning twice. One strike was so bad the pole, meter, and breaker box were all melted & fried. Called Colquitt EMC and they sent someone out within the hour. YAY! That was 11 days ago. After calling at least 3 times in the week that followed, I spoke with Kim, who was outraged that no one told her this was an emergency and that we were put out of our house because of the lightning. In other words, it was someone else’s fault. This was on the 13th. I called her three times on the 14th and was promised I would have electricity to my water well so I could take a bath in my own home and not sleep in a hotel. Even if it meant that Colquitt EMC had to work after hours. So confident or stupid, depending on your perspective, was I that I told the insurance company to cancel the hotel room because we were going to be sleeping in our home.
This morning I called at 8:30 to ask why we were not connected and was told by Ms. Kim that she couldn’t believe they never showed up. So she searched her computer only to find NO SERVICE ORDER was ever filled out, this time it was the girls in the front office’s fault. Anyone else see a pattern here? So she supposedly wrote the service order and said I would be the first service order taken care of today. Well it is 10:25 am and I sit here alone, no electric company and no electricity for my water well. I am beginning to think Ms. Kim may be lying. What do you think?
I do have to say thank you VERY much to two companies who have been absolutely fantastic: State Farm and Fowler Electric. State Farm agent Jeff Jeffords office and April in the claims office have been terrific with a special thanks to Robie for listening to my venting and helping as he could. And Mr. Cecil Fowler for coming after hours on the 6th and writing a quote quickly and showing up on the 14th after the electric company finally put in the pole. Mr. Cecil has been friendly, efficient and supportive. He checked over the whole house and made sure that everything was working properly. Thanks Mr. Cecil, it is nice to know someone still knows their job and gladly does it.
I am still waiting for the electric company and hope to have water and electricity tonight. Keep me in your prayers because it may take a miracle to get this done.
UPDATE: Just after publishing this, the service truck arrived. Randy, yeah the guy who was out here so fast the first day, is here connecting me. His excuse, Ma’am we have been really busy. That is a good one. Sorry 11 days to put in a pole and connect it is just wrong, I don’t care what the excuse is.
FINAL UPDATE: WE HAVE WATER!! Ten days and 20 hours after the initial report. Total time the electric company was on site working: 3 hours to install the pole, 1 hour to connect the breaker box to the main feed. That means 10 days and 16 hours waiting for them to do something. But WE HAVE WATER!!